At NimbleX ("we", "us", or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use NextFeed (the "Service").
1. Information We Collect
1.1 Information You Provide
We collect information you provide directly to us, including:
- Account Information: Name, email address, password, and company details when you register
- Payment Information: Billing address and payment details processed securely through Stripe
- Feed Data: Product information and data you upload or connect to our Service
- Communications: Messages you send us through support channels
1.2 Information Collected Automatically
When you use our Service, we automatically collect:
- Usage Data: Pages visited, features used, and actions taken
- Device Information: Browser type, operating system, and device identifiers
- Log Data: IP address, access times, and referring URLs
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Service
- Process transactions and send related information
- Send technical notices, updates, and support messages
- Respond to your comments, questions, and requests
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraudulent or unauthorized activities
3. Data Sharing & Third Parties
We may share your information with:
- Service Providers: Third-party companies that perform services on our behalf (e.g., payment processing, hosting, analytics)
- Connected Platforms: When you connect integrations (Google Sheets, Magento), data is shared as necessary for the integration to function
- Legal Requirements: When required by law or to protect our rights
We do not sell your personal information to third parties.
4. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to:
- Remember your preferences and settings
- Authenticate your session
- Analyze usage patterns to improve our Service
You can control cookies through your browser settings, but some features may not function properly without them.
5. Data Security
We implement appropriate technical and organizational measures to protect your information, including:
- Encryption of data in transit (TLS/SSL) and at rest
- Secure authentication and access controls
- Regular security assessments and monitoring
- Employee training on data protection practices
6. Data Retention
We retain your information for as long as your account is active or as needed to provide you services. When you delete your account, we will delete or anonymize your data within 30 days, except where we are required to retain it for legal purposes.
7. Your Rights
Depending on your location, you may have the right to:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your data
- Portability: Request a portable copy of your data
- Objection: Object to certain processing of your data
To exercise these rights, please contact us at support@nx-feed.com.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.
9. Children's Privacy
Our Service is not directed to individuals under 16 years of age. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Email: support@nx-feed.com
- Company: NimbleX